Effective 1 January 2026 · Version 5.0

Website and account terms

Important information. chasebet.co is a licensed Australian sports and racing wagering service. It is not an online casino, poker room, offshore gambling service, crypto gambling service, or financial or investment product. The service is available only to Australian residents aged 18 years or over and physically located in Australia. By opening or using an account you confirm you have read, understood and agreed to these Terms and Conditions.

1. Operator of chasebet.co

chasebet.co is operated by PUNTAA PTY. LTD., a proprietary limited Australian company (ABN 56 601 575 240) ("we", "us", "our", "ChaseBet").

Company registered office: 48–50 Smith Street, Darwin City, NT 0800, Australia.
Postal correspondence: PO Box 458, Fortitude Valley, QLD 4006, Australia.

2. Licensing arrangements

PUNTAA PTY. LTD. is licensed as a Sports Bookmaker by the Northern Territory Racing and Wagering Commission under the Racing and Betting Act 1983 (NT). Sports Bookmaker Licence Number: NT-RWC-SB-2017-0412. The licence covers wagering on approved sports and racing events and authorises the acceptance of wagers from customers located in Australia.

3. Age and geographic eligibility

Only Australian residents aged 18 or above who are physically in Australia may use the service. A minor must not register or place a wager. Age, identity and location checks may be carried out whenever required.

4. Wagering products offered

Our NT licence allows fixed-odds and other approved sports and racing wagers. The service does not include casino games, pokies, slots, poker, lotteries, binary options, CFDs, cryptocurrency trading or investment products.

5. Requirements for an account

be at least 18 years old;
reside in Australia and be physically present in Australia;
submit information that is complete, accurate and up to date;
not appear on BetStop or any self-exclusion register maintained by us;
not fall within any employee, contractor or close-relative restriction under our internal policy.

6. Single-account rule

A customer may maintain only one profile. Duplicate, shared, syndicate and third-party accounts are prohibited, and associated accounts may be closed with related bets voided.

7. KYC and identity checks

Identity must be verified before withdrawal and whenever legislation requires under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). Valid Australian government identification and any reasonably requested supporting documents must be supplied. Account access may be restricted until checks finish.

8. AML/CTF and financial background checks

Accounts are monitored for money laundering, terrorism financing and other illegal activity. We may ask how funds or wealth were obtained, report relevant transactions to AUSTRAC or other authorities, and delay, reject or reverse payments where legally required.

9. BetStop screening and self-exclusion

Applications and existing profiles are checked against BetStop. Anyone with an active BetStop registration or self-exclusion must not register or use the service, and any identified account will be closed.

10. Adding funds

Deposits must be made from a payment method held in your own name. We accept Visa Debit, Mastercard Debit, PayID, BPAY, Apple Pay and Google Pay. Credit cards are not accepted, in line with the prohibition under Australian law from June 2024. We do not accept third-party deposits, cash deposits or cryptocurrency. Minimum deposit is $10. Minimum and maximum deposit limits may apply and are shown in your account.

11. Withdrawing funds

Payments out are made only to a verified method in your name and, where practical, the original deposit method. The minimum withdrawal is $20. Verification, AML/CTF screening or responsible gambling reviews can delay processing.

12. Ownership of payment methods

Every payment method connected to an account must carry the account holder’s legal name. Using another person’s method is prohibited and may lead to restriction, closure and loss of related winnings.

13. Confirmation and settlement of bets

A wager becomes valid only after a confirmation appears in account history. Settlement follows the official outcome published by the relevant governing body, together with the rules applying to that market.

14. Pricing mistakes, errors and void wagers

A bet may be voided or recalculated where an obvious price or technical error occurs, the wrong market is shown, a wager is late, or an event is postponed, abandoned or otherwise affected under the market rules. Match-result bets are void with stakes returned when an event does not begin as scheduled or ends without an official result. Dead-heat and racing deduction rules apply where relevant.

15. Payout limits

Maximum payout per ticket across all sports and racing markets is $500,000. We may apply additional maximum payout limits on certain markets, events or bet types. Where a limit applies, it will be made available in the relevant market rules.

16. Safer gambling controls

You may set deposit limits, loss limits and session limits, request activity statements, take a break, or self-exclude. Limit decreases take effect immediately. Limit increases are subject to a seven-day cooling-off period, as required under the National Consumer Protection Framework. See our Responsible Gambling page.

17. Offers and promotions

Each promotion, bonus or offer has specific conditions that form part of these terms. Offers are unavailable to minors, self-excluded customers and anyone registered with BetStop. Promotional activity follows the Northern Territory responsible online gambling code and applicable Australian consumer law.

18. Keeping your account secure

Keep login credentials confidential and contact [email protected] immediately if unauthorised access is suspected. We are not responsible for losses resulting from a failure to protect account details.

19. Activities that are not permitted

You must not use the service as a minor, from outside Australia, during self-exclusion or while registered with BetStop. Using another person’s identity or payment method, collusion, match-fixing, prohibited software, fraud, improper chargebacks and other unlawful activity are also forbidden.

20. Restricting or closing an account

An account may be restricted or closed to comply with law, respond to a breach, incomplete verification, gambling-harm concerns, suspected fraud or illegal conduct. You may request closure at any time through [email protected].

21. Complaints and disputes

If you have a complaint, contact [email protected]. Full details, escalation steps and external review options are on our Complaints process page. Unresolved wagering complaints may be escalated to the Northern Territory Racing and Wagering Commission as the licensing authority.

22. Use of personal information

Your information is handled in accordance with our Privacy notice.

23. Dormant accounts

An account with no wagering activity for 12 months may be marked inactive. At least 30 days’ email notice will be provided before any maintenance charge or transfer under unclaimed-money legislation.

24. Revisions to these terms

These terms may change periodically. Significant revisions will be announced on the site or by email, and continued account use after the effective date indicates acceptance.

25. Applicable law and jurisdiction

Northern Territory law governs these terms, and the parties accept the non-exclusive jurisdiction of Northern Territory courts.

Safer gambling notice. You may lose the money you wager. Think! About your choices. Gambling Help Online: 1800 858 858. BetStop: betstop.gov.au / 1800 238 7867.