Safer gambling

You may lose the money you wager. Think! About your choices. chasebet.co is for Australian residents aged 18 and over. Gambling can cause harm. This page sets out the tools and support available to you.

Controls available in your account

• Deposit limits — set a maximum amount you can deposit per day, week or month.
• Loss limits — cap the net amount you can lose in a chosen period.
• Session limits — limit how long you can stay logged in.
• Activity statements — request a summary of deposits, withdrawals, bets, wins and losses; a 30-day statement is sent automatically.
• Take a break — lock yourself out for 24 hours, 7 days, 30 days or 90 days.
• Self-exclusion — exclude yourself from ChaseBet for a fixed period or permanently.

Go to account settings

Delay before increasing a limit

Under the National Consumer Protection Framework, increasing or removing a deposit, loss or session limit takes effect only after a seven-day cooling-off period. Reducing a limit applies immediately.

Marketing restrictions during exclusions

Direct promotions are not sent to customers using a break, holding a self-exclusion or appearing on BetStop.

BetStop and account access restrictions

An active BetStop registration or ChaseBet self-exclusion prevents you from opening or using an account. Applications and existing profiles are screened, and ineligible accounts are closed. BetStop exclusions cover all licensed Australian wagering providers and can run from three months to a lifetime.

Possible indicators of gambling harm

• You gamble for longer or spend more than originally planned.
• You try to recover losses or borrow funds to continue wagering.
• You conceal your gambling activity from people close to you.
• Not gambling leaves you anxious, irritable or low in mood.
• You wager as a way to avoid stress, boredom or difficult emotions.
• Gambling begins to interfere with work, education or family responsibilities.

If you recognise any of these signs, seek support. Assistance is free and confidential.

Help for relatives and friends

The effects of gambling can extend to family and friends. Anyone worried about another person can contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au.

Protecting people under 18

ChaseBet is limited to adults. Keep account credentials secure, and consider parental filtering tools to prevent minors from accessing wagering material.

Independent confidential support

chasebet.co is operated by PUNTAA PTY. LTD., licensed as a Sports Bookmaker by the Northern Territory Racing and Wagering Commission under the Racing and Betting Act 1983 (NT). Sports Bookmaker Licence No. NT-RWC-SB-2017-0412. You may lose the money you wager. Think! About your choices.